Predictable pricing. No AI tokens to manage.
Pick the tier that fits your cohort size. Hibernate between cohorts at a fraction of the cost. Credits cover everything AI in the product with no per-token math.
Starter
For pilots and smaller programs (up to about 75 applicants).
Pro
For active programs (100–250 applicants per cohort).
Organization
For multi-program organizations and larger associations.
Each active month includes a credit allotment that covers all AI features in Pairwise: matching, recommendations, prep notes, communications, and more. Today, all tiers include the full feature set; you upgrade for capacity (more participants, more cohorts, more admin seats), not for access.
Hibernation: pay less between cohorts.
Most mentorship programs run 2 cohorts a year, about 4 active months each, then 4 months between. Pairwise's pricing matches that rhythm. Drop into hibernation between cohorts and your monthly cost falls to a fraction of active price while the program stays alive in the background.
What stays on during hibernation
- Alumni directory and past-cohort lookup
- Participant surveys
- Public waitlist and landing page for the next cohort
- Cohort benchmarking and historical metrics
- Read-only access to past matches, sessions, and feedback
- Price-lock reactivation — your tier price doesn't change while you're hibernating
How the math works
For a typical seasonal customer running 2 cohorts a year (8 active months + 4 hibernation):
Starter
8 × $299 + 4 × $29
Pro
8 × $549 + 4 × $49
Organization
8 × $899 + 4 × $79
Annual prepay reduces this further (see tier cards).
Frequently asked questions
Not sure which tier is right?
Tell me about your cohort size, your timeline, and your goals. I'll point you to the right tier or tell you if Pairwise isn't the right fit yet.